I find this thread highly amusing because I actually came on here to start one exactly like this!
Went in yesterday at about 4pm to get some bits and bats. The larger, secondary set of tills were all jam packed so I walked round to the smaller set of tills at the front of the store. There were 3 tills in operation. Joined one queue to be told that the boy was closing down after he had served the woman in front of me so I joined another one. Joined another with no problem but after a woman had started queueing behind me the woman on this checkout also started telling people that she was closing. People were obviously irrate as two tills were closing at once and the others were all busy and voiced their annoyance. Why was this allowed to happen? Who planned this and put these two people on the same section together knowing they would be closing down at the same time and there would only be one till left in operation?
Went back in at about 6:30pm for some bread rolls and a bottle of Dr Pepper. I had a bag with me, only had two items and again all the tills were busy so I walked round to the kiosk. The girl served me but said that next time she wouldn't be able to because they weren't allowed to process food items at that till. If they had a reasonable amount of tills in operation then that would be fine but why should I queue for 5+ mins when it will take the kiosk staff about 30 seconds to serve me?
I have heard staff on the shop floor swearing, been bustled out of the way by staff, had rude check out operators and, my personal favourite, bought enough out of date food to poisen a small country!!! The list of complaints is endless. Personally I think it is time for a change. Dougie Knox I think the stores manager is, well Mr Knox you clearly aren't upto the job of being manager and should step down. You have failed to get a grip on the store for too long in my humble opinion.